If you have videos that were inserted using an earlier version of PowerPoint, such as PowerPoint PowerPoint 2007, you'll need to upgrade your media file format so that these files will play. If the source MP4 file doesn’t meet the above requirement, PowerPoint won’t play it. Once you have upgraded, you should run Optimize for Compatibility again. Upgrading automatically updates and embeds the files in the newest format. PowerPoint 2013 or 2016: Only support .mp4 videos encoded with H.264 video (a.k.a. If they try to play on another, it will play only the audio, with a black box where the video should be. When PowerPoint comes across a media file in a presentation, it uses Windows Media Player to attempt to play it, and if the codecs don’t match up, it can’t decode the data and the clip won’t play. Laptops are identical, files are networked, user is the same, mandatory profile. If your media file is in a supported format, but won't play in PowerPoint, then you can either add a missing codec to your PC (described in the procedure below) or convert the media file to the recommended format. All the students have Powerpoint 2010. Three of the videos play but one of them does not. Please see below for full details on the videos. We thought the name might be too long, but after shortening it down from about 50 to about 25 characters, it still refuses to play in PP. Question: Q: iPad 2 - PowerPoint "Cannot Play Media" I have a PowerPoint presentation that I have added to my iPad that has four different videos in it. If you want to include the embedded media files in the PowerPoint video, you can use FonePaw Screen Recorder to record PowerPoint with embedded media to videos. The MP3 on slide 9 plays fine. Note: When you export a presentation as a video on Mac, embedded media files cannot play. This ensures it is not a problem with the audio being embedded improperly or using a codec they do not have available. You might already know that you can embed all kinds of media files in your PowerPoint documents. If I extract the audio from the Powerpoint slide (by changing it to a zipfile), the audio clips play just fine on the student's computer. Convert PowerPoint … Converting your media file is easier than solving an individual codec mystery. The video that does not play is video #3. You may get frustrated and don't know how to solve the problem of video not playing in PowerPoint or PowerPoint video no sound, and are curious about why PowerPoint 2016 cannot play media or similar situation at times. PowerPoint 2010: Only support .mp4, .mov, and .qt formats if the Apple QuickTime player is installed. To help you fix this, I have come up with this detailed guide, including various solutions to the PowerPoint video not playing automatically problems. The issues are very tricky and time-consuming to fix. MPEG-4 AVC) and AAC audio. To compound the villainy, media is now encoded in many different containers (e.g. Suggestions? PowerPoint 2016 [sometimes] "Cannot Play Media" during slideshow when started on that slide but OK otherwise Jamie Garroch (MVP) asked on 2017-06-13 Though, there are times when an issue like video cannot play in PowerPoint is encountered. On slide 8, however, the MP3 file (which like all of these MP3s plays fine in Windows Media Player), after clicking on Play or Slide Show, this particular MP3 refuses to play. All videos are saved as .mp4 files. The videos will only play on the laptop that originally created the powerpoint. Know that you can embed all kinds of media files can not play PowerPoint... If they try to play on another, it will play Only the audio being embedded improperly or a...: Only support.mp4,.mov, and.qt formats if the Apple QuickTime player is.... 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