What? As you can see, the infant award ticket comes out to a whopping $1301. Came to about $700 just for that portion. There is an option C by the way – just have them book the infant ticket when you’re at the check in counter. I did not feel $50 was too bad, or in my case 5,000 points, but after reading this I feel it is an awesome deal. That was pretty weird, but I figured it was fine and I’d call back in a week. United Airlines: free if held in lap: International travel requires a purchased ticket and is subject to infant fares and taxes: Southwest Airlines: free if held in lap; infant fare when using an FAA-approved car seat I’ll risk a little bit of hassle for the $1000 in savings. I should also add that I was still given the same song and dance about the ticket not being issued until June – though this time I’m slightly more confident my price will stay locked in since the card has been charged and they have a receipt of that over at United. So, a friendly agent who told me “most agents don’t know how to do infant tickets” priced out the lap infant for the new award. You can add a lap child while booking online or through our other reservation channels. (Image courtesy of Marc Romanelli/Getty Images) Lap infant basics. However, they will allow the parent or … It clearly asks if there are any children and infants. Option B: Call United after booking the award to ticket the lap infant. We'll accept one stroller or folding wagon free of charge for each Held by an adult (lap child): A parent or any person 16 years or older may hold the infant in their lap. Once that baby hits 2 years old, he or she will need a seat. SeatGuru was created to help travelers choose the best seats and in-flight amenities. This site uses Akismet to reduce spam. Generally it’s 10% of the cash fare, although it varies by carrier. After changing the award, I realized that meant that Baby M’s infant ticket was going to need to be changed too. But if you call an agent, there’s a chance they give you a cheaper price. Due to FAA safety requirements, 1 adult passenger may only carry 1 lap-held infant. Was using United points to travel SEA-FRA-MUC-ADB (Izmir, Turkey) on Lufthansa and returning IST-IAH-SEA on TK and UA. If it does not go well, early -- just disengage. But as you say, $90 is still greater than that. I decided to call to ticket her lap infant last week. Why didn't you do that instead of booking and then ringing to add the baby? If you plan to travel with an infant as a lap child, you will be required to pay the taxes and fees that apply to the international portion of the infant’s itinerary. I have no idea, but she actually managed to charge my credit card, so at least I can believe this time that the ticketing is going through (although 24 hours later it still hasn’t). I will have a lap infant but I won’t know the gender/name until it’s born in March. Plus if the phone agents are any indication, it could take so long that you might miss your flight. And the reality is, once the infant is in the system, I don’t think they really care. If one adult is traveling with more than one infant under 2 years of age, a seat will have to be purchased for each additional infant. Once I got to the checkout screen, here’s the price united.com gave me for the infant ticket. Most airlines … If you plan to bring a child restraint seat, please review the requirements. I called United and wasn’t surprised when they said that her ticket hadn’t even been issued yet. Best now to wait to hear back from the Twitter folks -- this is an unusual situation -- not clear why the infant ticket was not handled at the same time as the other tickets after the segment cancellation, but now that is a "separate" issue and the complexities of adding a single intra-European lap child ticket on an UA ticket, needs an experienced agent or guidance from someone with who has walked this path. I literally could go to Austrian Air, but an Adult PLUS an Infant and pay only $77 total, inclusive of both+taxes. By logging into your account, you agree to our. As United bases the infant fare on the current selling price of an adult ticket, it can possibly be more expensive to wait until the last-minute to book the infant award ticket. For international award tickets, airlines operate in different ways for lap children. And if you look closely, before fees it’s about $5800, and 10% of that is around $570 which that first agent quoted me. In addition, infant seats are not allowed in the row directly in front of or directly behind an exit. asthejoeflies and the Saverocity Network is Journalistic in Nature, please obtain Professional Representation prior to attempting anything discussed herein. Only one lap child is allowed per adult. The FBI confirmed Wednesday Huber, a 55-year-old computer expert who lived alone, was the child porn suspect involved in the deadly raid. United.com probably prices lap infants on award tickets via some sort of algorithm. For various reasons, I decided not to book Baby M her seat online. For assistance with a child fares or infant-in-arms ticket, ... Travel Requirements <2 YEARS OLD, ON ADULT’S LAP . I had a crazy time trying to book my daughter’s lap ticket last summer. You can book up to eight travelers at a time on united.com. And both times they came up with numbers significantly lower than what united.com wanted to charge. After my wife and I had two THREE lovely kids, we still kept going. 3. Full Y is 520 Euro via the Matrix. Lap held infants are not adequately secure during takeoff, landing and turbulence. That is the solution in the majority of cases. The other airline I know of off the top of my head that allows you to do this online is British Airways, which has the added bonus of charging 10% of the mileage plus taxes and fees. Out of the four major US airlines, United is the only one who allows you to book a lap infant on its website. United Airlines | MileagePlus - Incompetent UA can't add lap infant to OS award reservation - I spent over an hour and a half on the phone with United today trying to add a lap infant to an award reservation on OS (Austrian Airlines.) It’s not exact, but $1301 is around 10% of that (it probably has something to do with taxes and fees or something). For example, Aeroplan has long had a flat cost for lap infant award tickets that used to range from $50 – $125, but it is scheduled to get even better when the new program rolls out. I recently booked two tickets for my wife and I as well as our infant. OS itself does not provide information for intra-European infant tickets on its US website. US Airways wanted to charge me over $3000 for the lap infant! Each ticketed adult may travel with one lap infant. I called 5 times and all quoted me the same price. If one adult is traveling with more than one infant under 2 years of age, a seat will have to be purchased for each additional infant. This is infuriating at this point, they left the booking reference in my account for the Lap Infant ticket saying it is $90. Learn how your comment data is processed. You can add a lap child while booking online or through our other reservation channels. To add a lap infant request to your reservation, call Alaska Airlines reservations at 1-800-252-7522 with your confirmation code. I am trying twitter right now because I can send them pictures, and someone finally understood what I am saying (because I could screenshot the 5 Euro infant price and the low adult price) and they are "looking into it." Well if my experience was any indication, United agents themselves don’t even know! Cost around $200. Matrix? I don’t book through agencies much, but at least last time I tried through UR, I had to call it in to UA after. Opinions expressed here are author's alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. But even if they do, I’m likely just going to pay as much as united.com wanted me to pay in the first place. Answer 1 of 21: I just tried to add my 20 month old son to my reservation within Chile from Santiago to Concepción for November 24th. (For the record, United said infant changes cost 10% of normal change fees since they treat it like a cash ticket). Additionally, the advice is an unusual corner case that most junior agents may not be aware of. Broward County records show he was divorced in … Adding an infant ticket to an award is always a little bit of a minefield and can be a huge hassle. This website also uses cookies, you can read our privacy policy here. No lap children or infant seats are allowed in an exit row. Also note you only need to pay fees for an infant traveling internationally, domestically you need to add them to the ticket but they are free. If you opt to purchase a seat for your infant, expect to pay less than the full adult fare, but more than the rate for lap infants. No longer able to book LH Group intra-Europe only flights on UA 016 ticket stock. Do I need the name to book If you plan to travel with an infant as a lap child, you will be required to pay the taxes and fees that apply to the international portion of the infant’s itinerary. You must, however, inform American Airlines (1-800-433-7300) that you will be traveling with an infant on your lap. With Delta, you have to call it in to add the infant to your reservation and then wait for their rates department to … Business class Flex isn't even $400, much less $900! If that still fails, and considering the time already wasted in this matter, you might be better just getting the ticket at the OS counter. Huh? United could not do lap tickets for TK and TK required it be done at airport, so I sent my folks to do it at IAD. Baby is kept close and content while allowing you the freedom to work, eat, and engage while seated with both hands freely. To add a lap infant request to your reservation, call Alaska Airlines reservations at 1-800-252-7522 with your confirmation code. ** Infant Travel Policy - Additional charges may apply. Option A: Book lap infant directly on united.com when booking the award. For groups of nine travelers, please call 1-800-UNITED-1 (1-800-864-8331) within the U.S. and Canada, or your local United Customer Contact Center. This is an extraordinary situation where you are asking a regular US-based UA agent to process a "domestic" intra-EU infant ticket on a different airline. Anyway, here’s my experience (although it’s not quite complete); I’ll be sure to update as things further unfold! He has an excellent chart pointing out what different airlines charge to add a lap infant to an award. Infants on Lap Only one lap child per adult passenger is accepted on United Airlines flights. Here are your different options for adding an infant to an award ticket on United – you’ll see how in my opinion some are better than others. When you are searching for an award ticket, there is a place where you can select an infant in an adult’s lap. Fast forward to this week. Fees are country-specific. Taxes and fees may apply for the infant, depending on destination. At Delta Air Lines, infants and children under 2 years old can travel on the lap of an adult for free (domestically) or purchase a ticket and use their own seat on the aircraft in an FAA-approved child safety seat or CARES harness on most flights. So, let me distill what I’ve learned from my experience into a few concrete lessons: Speaking to multiple agents, it’s clear to me that adding a lap infant to award tickets is a bit of a morass. Better to HUCA (HangUp {politely) and Call Again), This is infuriating at this point, they left the booking reference in my account for the Lap Infant ticket saying it is $90. But what OS charges does not matter, UA will us the IATA 10% of fare available today international lap child fare rule. (And no, the full fare on this economy seat isn't $900 - its a short hop intra european flight.) Sorry, your blog cannot share posts by email. If and when this website receives considerations from other parties, it shall be clearly indicated. You book an infant when booking the flight. I ended up calling Qatar airways to add the lap infant. They literally can charge anything they want, right? Age requirements: Most airlines define an infant or lap child as one who is under 24 months of age. UA'sTwitter does tend to have better agents. What's the route? Your email address will not be published. * The return is actually CMB-BKK-TPE (stopover)-SEA on Thai and Eva. Lap children and children in car seats are not permitted to occupy a seat equipped with an inflatable seatbelt. I've never seen an airline site that doesn't let you book a lap infant. Your email address will not be published. They are clearly charging me the full fare. It's a once-in-a-lifetime scenario that a regular agent will likely never encounter again. The tickets were 120k each plus fuel taxes. The PRIMO Lap Baby is a comfortable seating aid designed to secure a baby on your lap, leaving both hands free while keeping natural contact with baby. The infant must be included in the reservation by calling American Airlines reservations. Ticket required, usually at 10% of adult fare. The owner of this website may be compensated in exchange for your clicking on links posted on this website. In the end as long as Baby M is attached to the reservation, I don’t think Lufthansa is going to care and it’s worth the risk for me. The advice above asking about the intra-europe lap child fare rule is good. Cheaper lap-infant fees make for happy parents. Answer 1 of 21: I just tried to add my 20 month old son to my reservation within Chile from Santiago to Concepción for November 24th. Anyways, they charge 5,000 points, or $50.00, for a round trip lap seat. A child under 2 years old (24 months) can travel for free as long as the infant will be on the lap of another passenger for the flight. Only 1 infant fare is permitted per fare-paying adult. , this time by Matthew on upgrd.com. The clear pro to booking directly on united.com is that you get your infant confirmed immediately, but the con I think is that the algorithm generally costs a lot of money. As an exception, a ticket and payment of applicable taxes may still apply for lap children when travel involves the United … Now, both agents I spoke to told me they were calculating Baby M’s taxes and fees manually (or they had someone else do it). UA was able to do the LH portion but they considered it a one way since I’d bought the lap ticket on TK separately, which made it way more expensive. Until of course they insisted that the price for a lap child is $90, when I could buy AN ENTIRE SEAT for $83. I literally could go to Austrian Air, but an Adult PLUS an Infant and pay only $77 total, inclusive of both+taxes. If you plan to bring a child restraint seat, please review the requirements. .... Where do I find the IATA price? For award travel, any additional fare for a lap child will not be included in fares that will be displayed in your search results, but will be displayed for review prior to purchase. Infants under two years old for whom a seat has not been purchased at the applicable adult fare may not occupy a seat. https://www.united.com/ual/en/us/fly/travel/special-needs/infants.html I’m seriously dreading adding the lapchild for my upcoming trip to Asia where I’m travelling SEA-SFO-PEK (20 hour layover)-SIN-CMB on United, Air China, and Singapore, then returning SIN-BKK-TPE (stopover)-SEA on Thai and Eva. I don’t want to blow your minds, but it’s pretty clear that united.com uses some sort of algorithm to price lap infants. I am trying twitter right now because I can send them pictures, and someone finally understood what I am saying (because I could screenshot the 5 Euro infant price and the low adult price) and they are "looking into it.". Before I begin, I’d like to point out that Jason Steele over on The Points Guy’s blog has what I consider the definitive post on booking infant award tickets. I recently added Baby M to our summer award tickets to Germany so I thought I’d just share my experience in case it helps anyone. Each ticketed adult may travel with one lap infant. 2. In fact, they hadn’t even charged my credit card, so they just deleted that from my record. Find links to United's International and Domestic documentation requirement pages. You may get more useful feedback with that. What should United be charging in this case if its not an international flight but an intra-europe price? Follow along as I chronicle our family travels – good and bad – and the tips and tricks we use to fund the majority of our travel with miles and points. It's time to VOTE for your favorite rewards programs in the 10th annual FlyerTalk Awards! United Airlines also allows for gate-side checking of strollers. The way I see it, the WORST case scenario is that at the counter in Germany, Lufthansa agents tell me I didn’t pay enough for Baby M’s ticket and try to charge me the difference. Never a good idea to battle endlessly with an agent that does not understand what needs to be done. If traveling internationally with a lap infant, the cost is usually 10% of the adult fare, plus international taxes and surcharges. Taxes and fees may apply for the infant, depending on destination. They literally have no idea what they are going and are completely incompetent. NOTE: Infant ticket details – If a passenger has purchased a fare and is traveling with an infant, the infant must pay 10 percent of the applicable adult fare, plus applicable taxes.The price of the lap infant fare is based on the lowest current applicable fare in which the adult is booked. But even if they do, I’m likely just going to pay as much as united.com wanted me to pay in the first place. Federal Aviation Administration regulations state that no lap children or infant seats are allowed in an Exit Row and that all passengers in an Exit Row must be at least 15 years of age. When she came back on the phone (after only 15 minutes on hold, so maybe she was indeed more experienced), she quoted me a price of…$269.10. What does OS charge them? You are not required to purchase a ticket for your baby traveling as an infant on lap within the United States, Puerto Rico, the U.S. Virgin Islands and Canada. To save the misery of wasted time, tell the next agent right off the bat that you need them to look up the procedures for processing an intra-EU infant ticket. Because of the location of extra oxygen masks: Alaska Airlines flights 1-1999 - only one lap infant is permitted per row (including both sides of aisle) Children up to 2 years old (24 months), are not required to have their own seat for travel within the United States, Canada, Puerto Rico and the U.S. Virgin Islands. I was a bit confused by all this, but I wasn’t going to question the price they gave me. The other airline I know of off the top of my head that allows you to do this online is British Airways, which has the added bonus of charging 10% of the mileage plus taxes and fees. Post was not sent - check your email addresses! For international award tickets, airlines operate in different ways for lap children. That is an option I’d never consider unless I was actually booking a ticket right then and there, because the potential for things getting messed up is way, way too great. At no time can an adult passenger (16 years of age or older) be responsible for more than one infant. Baby is kept close and content while allowing you the freedom to work, eat, and engage while seated with both hands freely. I called 5 times and all quoted me the same price. UA has to handle it. For award travel, any additional fare for a lap child will not be included in fares that will be displayed in your search results, but will be displayed for review prior to purchase. 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